Frequently Asked Questions

1. What is the objective of preventive health screenings?
Preventive health screenings are an affordable and effective way to identify hidden disease risk. For many people, getting screened is the first step in early intervention to prevent potential health hazards later in their lives. It helps people understand their risks so that they can consult with their doctor and take the right steps towards a healthier future.

2. Why should I have these screenings done if I have no symptoms?
Many people are at risk for diseases such as cancer, stroke and heart disease but experience no symptoms. Early detection and control can prevent major consequences down the road.

3. At what age should I be screened?
This is a personal decision, based on your risk factors and family history. For example, the National Stroke Association states that your risk of stroke increases with age and doubles every decade after age 55. We generally recommend vascular screening beginning at age 50; however, if you have diabetes, or a family history of cancer, stroke, heart disease, talk to your doctor about getting screened after age 40.

4. How often should I have these general health screenings?
This is a personal decision based on your risk factors and previous screening results. Many of our customers incorporate yearly screenings into their preventive healthcare regimen to complement their regular physicals.

5. How long has Beacon Hospital offered these services?
Beacon Hospital has been in operation since 2006 and provides health screening services throughout the continuous 11 years. Our corporate customer includes Telekom Malaysia, Tenaga National, Maxis, DiGi, Proton, Tabung Haji, Maybank, RHB, CIMB, Astro, etc.

6. Does Medicare or insurance cover professional health screenings?
Insurance coverage varies from policy to policy. We will provide you with a detailed receipt that can be submitted to your insurance company to determine coverage. You should also make a copy of your results to send along with the receipt.

7. How can I purchase a health screening package?
You can purchase our health screening packages online at Beacon Hospital Mall (beaconhospitalmall.com). We have designed 6 categories of Health Screening packages to meet your demands. You can even send a health screening gift card to your friends and family.

8. How do I pay for the health screening package?
You can pay online by credit card or bank direct transfer. Once you have purchased the right health screening package, you can make an appointment online for the date and time of your preference to carry out health screening at Beacon Hospital.

9. How do I make an appointment at Beacon Hospital?
You can make an appointment online at Beacon Hospital Mall (beaconhospitalmall.com) by filing up the particulars of the person attending the health screening. You can also call +603 7787 2828 or email support@beaconhospital.zendesk.com to our customer service team for assistance.

10. Do I need an advanced screening?
Beacon Hospital provides you with a full body medical, it is designed to put you in control of your health. We will help assess your individual risk factors and take time to understand your concerns. You may feel perfectly healthy, you may be concerned about the possibility of inherited disease or be worried about cancer symptoms, but you may simply wonder whether elements of your daily life such as poor diet, lack of fitness and stress levels at work could be leading to health problems in the future. Traditional screening services such as blood pressure, cholesterol and blood glucose tests are good general indicators of basic health, however, they are not able to diagnose major life- threatening cancer or cardiovascular diseases on their own. Whatever the outcome of your screening, you will be equipped with insight, knowledge and expert support and advice to tackle any health issues. Whether you require further investigations, treatment or simply to make positive lifestyle changes for a longer, healthier life we will guide and advise you through the process.

11. Do I need to prepare for my health screening?
Yes, prior to your initial check-up we will send you a health questionnaire, which we ask you to fill out and return to us. This includes questions regarding your lifestyle, past medical history, family history (i.e. any family member with heart disease or breast cancer etc.) and any current concerns. This will be reviewed during your appointment with the screening specialist. All your details will remain secure and confidential and will only be made available to the healthcare professional responsible for your screening at Beacon Hospital. You need to arrive with a full bladder for a urine test, you will also need to fast 8 hours prior to your appointment and drink plain water is only but limited 2 glasses (unless diabetic, in which case we ask that you ring us to discuss the appropriateprotocol for you). This is because some of your screening blood tests require you to be fasting for an accurate reading. A light refreshment will be offered after your appointment with your screening specialist. Kindly bring in your sport shoes for treadmill testing.

12. How soon can I get my Health Screening Report?
You can get your health screening report on the same day unless there are any special circumstances that require a rerun.

13. How can I redeem an e-coupon?
You can redeem your e-coupon online at the point of check-out. Key in the e-coupon code when prompted.

14. How can I redeem my Gift Card?
You can redeem you Gift Card online at the point of check-out. Key in the Gift Card code when prompted. Any unused balance will be credited to your account.